Privacy Policy

Notice of Privacy Practices

This Privacy Statement describes the information gathering and dissemination practices for the Web Site. Please read this Statement carefully. This Statement may change from time to time without notice, so please check back regularly. The HealthSpan Notice of Privacy Practices can be found here.


Personal Information Collected by the Website

The Web Site does not collect or disclose information that identifies or that can be used to identify you personally.

The following is information about specific areas where we may ask you for personal information:

  •     Health Risk Assessment Surveys and Calculators
  •     E-mail and Other Services
  •     Cookies
  •     What Does With Your Personal Information
  •     Disclosure of Personally Identifiable Information
  •     Mailing Lists
  •     Links to Other Websites
  •     Contests
  •     Contacting this Web Site

Health Risk Assessment Surveys and Calculators

In order to utilize services such as our health risk assessment surveys and health calculators, you must enter information about your health. This information is stored in a database, which is separate from our main site registration and cannot be used to personally identify you.

E-mail and Other Services

When you register for our e-mail services, you will need to provide us with your name and e-mail address. Other services, like registering for a class, require additional information including an address and phone number. All personal information collected will follow the guidelines of the Notice of Privacy Practices.


Cookies are small text files written by our Internet server to your hard drive. These cookies help remind us who you are each time you log onto the Website.

What We Do With Your Personal Information

The Web Site will collect non-personal information for aggregate study so that we may assess the effectiveness of particular sections, pages and features of our web site.

We may use data obtained from cookies to tailor your experience at the Web Site, showing you content and advertising that we think you might be interested in.

Disclosure of Personally Identifiable Information

HealthSpan or any of its subsidiaries will not disclose information that identifies or can be used to identify you personally (name, address, names of relatives, birth date, telephone numbers, fax numbers, email addresses, social security numbers, medical record numbers, healthplan beneficiary numbers), to any third party, without your consent, except when required to do so by law, such as to law enforcement, in emergencies, to coroners or medical examiners, to judicial or administrative proceedings, for required health oversight activities, or for public health activities. Patient authorization is not required for treatment, payment, or healthcare operations.

Mailing List

The Web Site offers a variety of features delivered by e-mail. Only HealthSpan has access to these e-mail lists; they are not shared with anyone else. You can remove your name from any lists you have registered for by using the opt-out process.

Links to Other Websites

The Web Site contains links to other web sites. We are not responsible for the privacy practices or the content of other web sites.


We may run contests on the Web Site in which we ask visitors for contact information (like their email address, demographic information, zip code, age). Users can choose to receive follow-up contacts from these surveys. At any time, users may opt-out of receiving future mailings.

Contacting this Web Site

If you have any questions about this privacy statement, the practices of the Web Site, or your dealings with the Web Site, call our customer relations department at 216-621-7100.